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Ordering Information
How to Order
Policies & Information
1. Total your order.
Add up the total cost of the
items you want to order.
If you are a Colorado resident, add
sales tax.
2. Add shipping
on the total amount:
Total Order
Amount |
Shipping &
Insurance |
| $0.00 to $30.00 |
$7.00 |
| $30.01 to $65.00 |
$9.00 |
| $65.01 to $150.00 |
$11.00 |
| Over $150.01 |
FREE |
| Add $3.00 for Canadian Orders |
3. Payment
We accept checks, money orders, PayPal, MasterCard, and Visa.
If you've paid by PayPal, let us know when you place your order.
4. Placing Your Order
E-mail Orders
E-mail address:
Mail@HistoricalMiniatures.com
Credit cards: We suggest that instead of emailing your credit
card information, you call and give it to us, or leave it on our
voice mail. If you prefer to email it, split the information up
into 2 or 3 emails. If you're a regular customer, we can
keep your credit card information in a confidential file on
request.
PayPal: If you've paid by PayPal, notify us in your email.
Phone Orders
Phone number
/ Voice mail: 303-868-4072
Mail Orders
Stone Mountain Miniatures
PO Box 675
Brighton, CO 80601
USA
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Sales Tax
If you are
a resident of Colorado, add 4.2% (.042) sales tax.
Foreign Orders
Please pay in U.S. funds by
credit card, check drawn on a U.S. bank, or postal money order.
We ship airmail and charge you the actual cost. Estimated
shipping is 40% of your net order. Minimum shipping charges mean
small orders are relatively expensive to ship. On orders paid by
check or money order, we will issue a credit for any excess
shipping paid, or bill in advance for shipping due. We recommend
paying by credit card for convenience.
Shipping Method
Orders to addresses within the U.S. are shipped Priority
Mail. Allow approximately 4 business days for your order to reach
you after shipment. Orders to addresses outside the U.S. are
shipped via the U. S. Post Office.
Order Fulfillment
Orders are filled in the order in which they are received. Average
turnaround time (time between receipt and shipping date) is 10 -
15 business days. Be sure to add shipping time to your estimate of when
you will receive your order. For faster service, order by phone or email,
and/or pay by credit card or money order.
Rush
Orders
We make every effort to ship rush orders in time for a birthday,
convention, etc. Please give us as much notice as possible. (Gift certificates are also available. Click
here
for more information.)
Credit Memos
If your order is paid by money order or check, and we cannot fill
part of it, we will send you a credit memo. Credit memos may be
applied on your next order, or returned for a refund.
If you have a credit memo you would
like to use, just mail it to us and let us know what order you are applying it
to.
Guarantee
Everything we sell is unconditionally guaranteed. Merchandise (other than books) may
be returned in original, undamaged condition within 30 days of
our shipping date for replacement, refund, or credit.
Books can be accepted for return
ONLY if returned in new, "unread" condition. Books must be returned within 14
days of our shipping date.
Shipping charges are not
refundable.
Please contact us with any
questions, comments, problems, or compliments.
E-Mail
List
If you would like to be on our list to receive occasional special
e-mail offers and updates, just let us know. Your name and e-mail
address will be kept confidential, and you will not be spammed.
Privacy Statement - Mailing List and Email
List Policy
All data contained in our mailing list and email list is
confidential. We will not sell, rent, or disclose it to anyone
else. We believe you are entitled to privacy.
Other Information
Non-lead pewter
All our figures are made from non-lead pewter.
Our merchandise is
not intended for use by children.
Small items, such as figures, may present a choking hazard to
young children or pets.
Prices
Prices are subject to change without notice.
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Copyright 1998 - 2009 Stone Mountain Miniatures,
Inc. These pages and all contents may not be reproduced by any
method without written permission. |
